Gas Water Heater Recall | SageWater

California Multifamily Professionals – Please Read This!

The Consumer Product Safety Commission issued a sizeable recall notice on 11/8/18 for ~616,000 gas water heaters that were made between April 8, 2011, through August 1, 2016, which were primarily sold in California. While anyone and everyone should check their water heater to see if they have an affected unit, multifamily owners and managers should also be proactive in determining if these recalled units are serving any of their communities – especially in California, where considering that approximately 1,200 apartment communities were built in California from 2011 through 2016 which represents an estimated total of just over 150,000 units.

Additional Resources & Information

  • The official recall notice can be viewed on the CPSC website here
  • Consumers should go to, input their model and serial number and complete the form to determine if their water heater is subject to this recall
  • Consumers with Whirlpool, U.S. Craftmaster, or American Water Heater brand water heaters can call toll-free (866) 854-2793
  • Consumers with Reliance, State, A.O. Smith, and Kenmore brand water heaters can call toll-free (866) 880-4661