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SAGEWATER OPERATES NATIONWIDE
SERVING OCCUPIED APARTMENTS AND CONDOMINIUMS
PROVIDING TURNKEY PIPE REPLACEMENT SOLUTIONS
Founded in 1988, SageWater is the nation’s only dedicated pipe replacement expert that operates coast to coast. We solve complex age-related and defective piping problems across a variety of property types with our proprietary, turnkey pipe-replacement solutions. With millions of hours of expertise, we have perfected the art of working efficiently in occupied buildings and complete each unit in just days. Our proven approach ensures we deliver on time and within budget, while delivering a level of care, attention to detail, and project management that is unmatched in the industry. Best of all, we guarantee to have the domestic water turned back on at the end of each day, and your residents never have to move out! Now that really is simply smarter pipe replacement!
35 Million Feet Of Pipe Replaced—And Counting
SageWater is the nation’s leading multifamily & condominium pipe replacement expert.
Since 1988, we’ve repiped more than 100,000 occupied units, replacing over 35 million feet of pipe in apartment complexes, condominiums, and office buildings—all while tenants and residents stayed put.
Our innovative One Call Repipe® turnkey solutions for apartments and condominiums makes replacing outdated or defective pipes economical and hassle free. And our signature Renew solution extends the life of functioning systems not yet ready for replacement.
We’re licensed, insured, and bonded nationwide.
Contact us today to learn how we can solve your most perplexing piping problems. Our team of more than 150 dedicated employees is ready to take on your next renovation project.
Minimal Disruption, Maximum Satisfaction
We stand apart in the repiping industry because we’ve perfected the art of keeping residents informed and working efficiently in occupied buildings. We complete each unit in just days.
We offer two guarantees
that make a world of difference:
All residents will have water at the end of each day AND no resident will have to move out while we are working.
Founded in 1988, SageWater has always put customers first. With roots in the insurance restoration industry, SageWater founders Peter Page and John Ellis learned early on that ensuring customer satisfaction is critical to building a strong brand and growing the firm.
Pipe replacement became our specialty in the mid-1990s, when defective polybutylene piping problems became a problem for millions of homeowners across North America. Since then, we’ve stayed at the fore of the field with innovative solutions for both age-related issues and defective products.
And we never rest on our laurels. Now more than a quarter-century on the leading edge of pipe replacement, SageWater continues to develop and implement new ways to better serve our clients.
Our unrivaled approach to resident and property management communications keeps everyone informed every step of the way. This is all part of the customer first philosophy. No other multifamily repipe firm matches our level of care, attention to detail and project management. All of our pipe replacement and restoration experts are SageWater employees. From professional plumbers and drywall experts, to painters, tile and carpentry, we keep everything in house. This ensures unprecedented quality control, guarantees all projects are completed precisely as scheduled, and reduces costs incurred from general contractor markups. If you have interior pipe problems, or you suspect costly problems are on the horizon, call SageWater–and consider them solved.
Our Leadership Team
We’re people who are passionate about our work quality and about our customers’ satisfaction. Our management team has an average tenure of more than 15 years, evidence of our depth of experience and commitment to both the firm and our customers.
Pipe Problems. Solved.
From drain, waste, and vent (DWV) to potable supply and closed-loop hydronic systems, only SageWater offers a portfolio of cost-effective replacement and restoration solutions for piping problems in multifamily and commercial buildings. Our resident-centric approach resolves your property’s plumbing problems with the least disruption to tenants and residents.
We guarantee that with time-tested processes, in-house teams of specialists, and nationwide delivery, SageWater will solve your piping problems with the highest quality, the fewest complications, and the greatest value.
That’s Our Promise.
SageWater is committed to corporate responsibility and actively endeavors to support all of our stakeholders. We stand behind our actions and commitments, striving to improve the world and our workplace every day.
We have four key stakeholders:
- Our employees
- Our clients
- Our communities
- Our planet
Our incredible tenure and retention rates make clear our commitment to our employees. Our people stick around because of our competitive benefits, the many opportunities for career growth and professional development, and our commitment to work/life balance. As a services firm, we know that our employees are our greatest asset, and we work hard to ensure they continue to be happy, healthy, and satisfied with their employment at SageWater.
SageWater is committed to our clients’ success and satisfaction. That’s why we have the best warranties in the industry and work hard to maintain our unsurpassed quality and professionalism. We are always on time and on budget, ensuring our clients know what they are buying and what they will get. Our commitment is reflected in our ethical business practices, quality assurance and accountability, and sustainable solutions:
- Ethical business practices: From day one, SageWater employees are trained to act ethically. All employees are E-Verified, and we conduct regular random drug and alcohol screening to ensure everyone is always fit to perform at the highest level. Everyone follows our corporate policies for timekeeping, expense reporting, security, and other operational practices. And we all receive frequent and continuous feedback on our performance, so we can resolve any issues immediately instead of waiting for annual reviews. We solicit customer feedback regularly, and we’re creating a formal survey mechanism to evaluate our performance and customer satisfaction.
- Project management excellence, quality assurance, and accountability: SageWater manages clients’ projects using our time-proven methodologies and best-practice project management techniques. No one in the industry can match our management and communications capabilities. From pre-renovation communications to resident walk-throughs, we ensure the quality of our products and remain accountable for our work.
- Sustainable, long-term solutions: SageWater helps our clients achieve lasting results. We always use the best products for the job and offer products backed by manufacturers’ warranties that are exclusive to SageWater, so clients get the longest protection in the industry on the products installed in their property.
Plumbers don’t get thank-you notes—but we do! SageWater has happily amassed hundreds of letters from property owners, property managers, and residents thanking us for improving their plumbing.
SageWater is committed to supporting our local communities, so we searched for a charitable partner who could match our passion for solving problems for people in need and ensuring a safe, sustainable living environment. We found one in the Fisher House Foundation.
Where SageWater solves pipe problems to give families peace of mind about their plumbing, Fisher House solves housing and transportation problems to give families peace of mind about being close to loved ones who were injured in the line of duty. Fisher House maintains a network of “comfort homes,” where military and veterans’ families can stay free while a loved one receives medical treatment. It also operates the Hero Miles program, using donated frequent flyer miles to fly family members to the bedsides of injured service members, and the Hotels for Heroes program, which uses donated hotel points to lodge family members near medical centers. Since its inception, the program has saved these families an estimated $235 million in lodging and transportation costs.
As a strategic partner of the Fisher House Foundation, SageWater donates financially and with airline miles to help keep the nationwide network of Fisher Houses running smoothly.
SageWater is committed to environmental sustainability, both in our offices and in our client work.
In our offices, we use environmentally friendly products and technology, including energy-efficient lighting and HVAC systems as well as Energy Star®-rated appliances, printers, computers, and other office equipment. In our newly renovated corporate headquarters, we used energy-efficient building materials and light tubes to increase natural lighting and minimize electrical lighting costs.
On the job site, SageWater is always thinking about minimizing our environmental impact. We recycle many of our waste materials, including much of the old pipe we extract. We also help our clients improve their energy efficiency, often installing greener HVAC equipment as a component of our hydronic repipe solutions—which also saves our clients money on heating and cooling bills.
Many of our submetering and boiler to hot-water heater conversion projects have a significant indirect environmental impact as well. When properties pass costs along so that tenants and residents pay their own heating/cooling and water bills, properties typically see consumption drop drastically. It’s not uncommon to see a drop of 20% or more across the board, making these projects green and cost effective.
SageWater maintains professional affiliations with several local and national trade associations and not-for-profit organizations that serve multifamily industry owners, operators, and leaders. We sponsor events and produce educational content to help them protect their investments and create healthy and desirable communities by replacing aged and defective piping.
CAI Business Partner Member Chapters:
Gold Coast, Hawaii, Keystone, New Jersey, Rocky Mountain, Southeast Florida, Washington Metropolitan, Washington State.
When pipe problems pop up in your building, don’t stay silent.
If you have a project that requires a proposal, please complete and submit this form. We will make every effort to contact you within one business day.