Plumbing & Mechanical Infrastructure Failing or Out-of-Date?
For the health of your community and investment, call us.
SAGEWATER OPERATES NATIONWIDE
SERVING OCCUPIED APARTMENTS AND CONDOMINIUMS
RESIDENTS DON’T MOVE OUT
You can trust SageWater to preserve the vitality of your building. Founded in 1988, we are the only plumbing and mechanical infrastructure solutions expert dedicated to serving occupied condominium and apartment communities nationwide. We solve age-related and defective system problems, tailoring comprehensive solutions that include forensic and empirical diagnosis, engineering design, and turnkey construction services. With our solutions, you gain operational efficiency, protect owner investment, and improve your community’s quality of life.
We’ve Rehabilitated Plumbing & Mechanical Systems in Hundreds of Apartment and Condominium Communities and More Than 135,000 Units
SageWater is the nation’s leading provider of turnkey plumbing and mechanical infrastructure solutions for condominium and apartment communities. We help building owners and operators protect the value of their investments and the quality of residents’ lives by diagnosing piping system problems, designing innovative solutions and delivering lasting results. Over 35 years, we’ve pioneered unique program management and construction processes to deliver more efficient and cost-effective solutions in hundreds of communities across the country — all while residents remain in their homes.
We’re licensed and insured nationwide. We operate out of headquarters in Alexandria, VA and Honolulu, HI.
Contact us today to learn how we can solve your most perplexing piping problems. Our team of more than 200 dedicated employees is ready to take on your next capital improvement project.
History
Founded in 1988, SageWater has always put customers first. With roots in the insurance restoration industry, SageWater founders Peter Page and John Ellis learned early on that ensuring customer satisfaction is critical to building a strong brand and growing the firm.
Pipe replacement became our specialty in the mid-1990s, when defective polybutylene piping problems became a problem for millions of homeowners across North America.
We then evolved, dedicating ourselves to replacing all types of aged and defective piping systems for only multifamily apartment owners, condominium boards, and their managers.
We earned national leadership through our unrivaled approach to providing a single point of accountability for all project management and constructions services. Our dedicated, onsite project managers deliver a client-first, resident-centered communications program that keeps residents and property management informed every step of the way.
And to this day, we self-perform our work. All our pipe replacement experts are SageWater employees—from professional plumbers and drywall experts, to painters, tilers, and carpenters. This ensures unprecedented quality control, guarantees all projects are completed precisely as scheduled, and reduces costs incurred from general contractor markups.
Our commitment to solving our clients’ problems and delivering value means we never rest on our laurels. After 35 years on the leading edge of pipe replacement, we have once again evolved to develop and implement new ways to better serve our clients. We remain a dedicated expert specialist providing more comprehensive plumbing and mechanical infrastructure solutions. Explore our site to learn about our forensics, engineering design, and turnkey capabilities, and how we can flex as clients need from being a contractor for 3rd-party facilitated projects to the prime for a design-build project.
From diagnosis to design to delivery, we help our clients gain operational efficiency, protect owner investment, and improve residents’ quality of life.
Our Leadership Team
We’re people who are passionate about our work quality and about our customers’ satisfaction. Our management team has an average tenure of more than 15 years, evidence of our depth of experience and commitment to both the firm and our customers.
Brand Promise
For the Good of Your Building.
At SageWater, we think of the plumbing and mechanical infrastructures in a multifamily building as the circulatory system that helps keep residents healthy and safe. When that circulatory system is failing or out-of-date, the flow of life is disrupted. And so is the flow of revenue for our apartment community clients, and the peace of mind for our condominium clients.
We restore the circulatory system of our clients’ residential buildings—returning the community to physical and operational health and safety. Our solutions help clients increase operational efficiency, protect owner investment, and improve residents’ quality of life.
That’s Our Promise.
Corporate Responsibility
SageWater is committed to corporate responsibility and actively endeavors to support all of our stakeholders. We stand behind our actions and commitments, striving to improve the world and our workplace every day.
We have four key stakeholders:
- Our employees
- Our clients
- Our communities
- Our planet
Our Employees
Our incredible tenure and retention rates make clear our commitment to our employees. Our people stick around because of our competitive benefits, the many opportunities for career growth and professional development, and our commitment to work/life balance. As a services firm, we know that our employees are our greatest asset, and we work hard to ensure they continue to be happy, healthy, and satisfied with their employment at SageWater.
Our Clients
SageWater is committed to our clients’ success and satisfaction. That’s why we have the best warranties in the industry and work hard to maintain our unsurpassed quality and professionalism. We are always on time and on budget, ensuring our clients know what they are buying and what they will get. Our commitment is reflected in our ethical business practices, quality assurance and accountability, and sustainable solutions:
- Ethical business practices: From day one, SageWater employees are trained to act ethically. All employees are E-Verified, and we conduct regular random drug and alcohol screening to ensure everyone is always fit to perform at the highest level. Everyone follows our corporate policies for timekeeping, expense reporting, security, and other operational practices. And we all receive frequent and continuous feedback on our performance, so we can resolve any issues immediately instead of waiting for annual reviews. We solicit customer feedback regularly, and we’re creating a formal survey mechanism to evaluate our performance and customer satisfaction.
- Project management excellence, quality assurance, and accountability: SageWater manages clients’ projects using our time-proven methodologies and best-practice project management techniques. No one in the industry can match our management and communications capabilities. From pre-renovation communications to resident walk-throughs, we ensure the quality of our products and remain accountable for our work.
- Sustainable, long-term solutions: SageWater helps our clients achieve lasting results. We always use the best products for the job and offer products backed by manufacturers’ warranties that are exclusive to SageWater, so clients get the longest protection in the industry on the products installed in their property.
Plumbers don’t get thank-you notes—but we do! SageWater has happily amassed hundreds of letters from property owners, property managers, and residents thanking us for improving their plumbing.
Our Communities
At SageWater, we are dedicated to fostering positive change and impactful transformations within the communities where we live and work. That’s why we founded our Community Outreach Program, built on a foundation of genuine care, employee-driven recommendations, and a spirit of collaboration.
Our mission is to actively contribute to the betterment of society by aligning our efforts with causes that our employees and community members believe in. Through partnership, compassion, and dedication, we aim to create a lasting impact that resonates far beyond our immediate reach.
Each year, SageWater employees vote on an area of focus, helping us concentrate and maximize our impact. Once we determine a cause, employees submit ideas for initiatives and partner organizations, which help guide the program’s commitments and planning. A couple of recent focus areas have included animal welfare, fighting hunger, and rehabilitating local homes and businesses.
Our Planet
SageWater is committed to environmental sustainability, both in our offices and in our client work.
In our offices, we use environmentally friendly products and technology, including energy-efficient lighting and HVAC systems as well as Energy Star®-rated appliances, printers, computers, and other office equipment. In our newly renovated corporate headquarters, we used energy-efficient building materials and light tubes to increase natural lighting and minimize electrical lighting costs.
On the job site, SageWater is always thinking about minimizing our environmental impact. We recycle many of our waste materials, including much of the old pipe we extract. We also help our clients improve their energy efficiency, often installing greener HVAC equipment as a component of our hydronic repipe solutions—which also saves our clients money on heating and cooling bills.
Many of our submetering and boiler to hot-water heater conversion projects have a significant indirect environmental impact as well. When properties pass costs along so that tenants and residents pay their own heating/cooling and water bills, properties typically see consumption drop drastically. It’s not uncommon to see a drop of 20% or more across the board, making these projects green and cost effective.
Affiliations
Affiliations
SageWater maintains professional affiliations with several local and national trade associations and not-for-profit organizations that serve multifamily industry owners, operators, and leaders. We sponsor events and produce educational content to help them protect their investments and create healthy and desirable communities by replacing aged and defective piping.
Our affiliations:
CAI Business Partner Member Chapters:
Gold Coast, Hawaii, Keystone, New Jersey, Rocky Mountain, Southeast Florida, Washington Metropolitan, Washington State.
When pipe problems pop up in your building, don’t stay silent.
If you have a project that requires a proposal, please complete and submit this form. We will make every effort to contact you within one business day.
