The Bluff at Waterworks Landing

Located in Tuscaloosa just a few minutes from The University of Alabama, the three-story Bluff at Waterworks Landing apartment building caters to college students with a hip vibe and cheerful common areas. But behind the contemporary décor was a piping system experiencing leaks once or twice a month. The property manager brought in SageWater to replace the unit pipes with new piping, from the main valve to the fixtures. The resident student population made the SageWater Team’s usual attention to detail and communication more critical than ever—students couldn’t be moved, especially during exams, and the expectations of parents added an extra layer of involvement than a typical project would have. The team’s turnkey service includes a series of notification steps—including paper notices and in-person resident meetings—to outline the process and service dates. This allowed students to plan ahead for when workers would be on site. The SageWater process also ensured each unit was restored to its original condition. The result was minimal stress on the students—and their parents—while fulfilling management’s need for a more reliable piping system.