We understand the role and responsibilities of resident managers. Often the resident manager works with the AOAO on issues affecting residents, serving as a bridge between residents and the AOAO and striving to meet tenant needs.
Tenant satisfaction is a critical component of having a positive building reputation. Pipe problems and leaks can strain relationships with residents. We have extensive experience working and partnering with resident managers. During a repipe project we take care of communications with tenants, including coordination with remediation contractors if needed-piping installation, insulation, repairs to drywall and all painting. Our on-site project manager coordinates with you, your residents and our in-house team of craftsmen, so there are no costly delays associated with separate subcontractors and no surprises.
Our well-established two-way communication protocols set expectations and minimize inconveniences for all stakeholders.